Legal documents.
How we handle your data and the terms that apply when you use our site and services. Governed by the laws of England and Wales.
Last updated: 16 June 2026
This Privacy Policy explains how Nullshift Development Ltd("Nullshift", "we", "us", "our") collects, uses, and protects personal data when you visit nullshift.co.uk, contact us, or use our services. We are the data controller for the personal data described in this policy.
We are committed to protecting your personal data and handling it in line with the UK GDPR, the Data Protection Act 2018 (as amended by the Data (Use and Access) Act 2025), and related UK data protection law.
1. Who we are
Nullshift Development Ltd is a web and software development business registered in the United Kingdom (company number 17284213), registered office 66 Paul Street, London, England, United Kingdom, EC2A 4NA.
We are registered with the Information Commissioner's Office (ICO) under registration number ICO registration number — to confirm.
If you have any questions about this policy or your personal data, contact us at louis@nullshift.co.uk.
2. The personal data we collect
Depending on how you interact with us, we may collect:
- —Contact and enquiry data — your name, email address, phone number, company name, and the content of messages you send us through our contact form or by email.
- —Client and project data — information needed to deliver our services, including billing details, project requirements, and account information.
- —Technical data — IP address, browser type, device information, and pages visited, collected through cookies and similar technologies (see our Cookie Policy).
- —Communications — records of our correspondence with you.
We do not intentionally collect special category data (such as health or biometric data) about visitors to this website.
3. How we use your personal data, and our lawful basis
| Purpose | Lawful basis (UK GDPR Article 6) |
|---|---|
| Responding to your enquiries and providing quotes | Legitimate interests; steps prior to entering a contract |
| Delivering our services to clients | Performance of a contract |
| Sending invoices and managing payments | Performance of a contract; legal obligation |
| Maintaining business and accounting records | Legal obligation |
| Improving and securing our website | Legitimate interests |
| Sending marketing emails (where you have opted in) | Consent |
Where we rely on legitimate interests, our interest is in operating, promoting, and securing our business, and we balance this against your rights and freedoms.
4. Cookies
Our website uses cookies and similar technologies. Non-essential cookies (such as analytics) are only set with your consent. For full details, see our Cookie Policy.
5. Who we share your data with
We may share your personal data with:
- —Service providers who help us run our business (for example, hosting, email, analytics, and payment providers), who act as our processors and only process data on our instructions.
- —Professional advisers such as accountants and lawyers, where necessary.
- —Authorities or third parties where we are required to by law.
We do not sell your personal data.
6. International transfers
Some of our service providers may process data outside the United Kingdom. Where this happens, we ensure an appropriate safeguard is in place — such as the ICO's International Data Transfer Agreement or Addendum, or transfers to a country with UK adequacy status. Where practicable, we choose UK or European hosting regions.
7. How long we keep your data
We keep personal data only as long as necessary for the purposes set out above:
- —Enquiries that do not become clients: up to 24 months.
- —Client and financial records: at least 6 years, to meet UK tax and accounting requirements.
- —Marketing consents: until you withdraw consent.
8. Your rights
Under UK data protection law you have the right to:
- —be informed about how we use your data;
- —access the personal data we hold about you;
- —have inaccurate data corrected;
- —have your data erased in certain circumstances;
- —restrict or object to our processing;
- —data portability;
- —withdraw consent at any time, where we rely on consent.
To exercise any of these rights, contact us at louis@nullshift.co.uk. We will respond within one month.
9. Complaints
If you are unhappy with how we have handled your personal data, please contact us first at louis@nullshift.co.uk so we can try to put things right. You have the right to make a formal complaint to us, and we will acknowledge and respond to it in line with our complaints procedure.
You also have the right to complain to the Information Commissioner's Office (ICO):
- —Website: ico.org.uk
- —Helpline: 0303 123 1113
10. Changes to this policy
We may update this policy from time to time. The "last updated" date at the top shows when it was last changed.